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| Meter
Reading Performance Specifications • Bermex reads standard routes as normally read by utility readers. • Bermex meter readers must be accurate with an error level of no greater than 1 per 1,000 reads. • Bermex meter reads are to be completed per the utility billing schedule. • Bermex furnishes all materials, supplies and simple tools. • Bermex is responsible for ensuring that its employees conduct themselves in a courteous and professional manner. • Bermex provides the employee training program with classroom and field instruction. |
• Bermex
provides field personnel
with photo ID badges and complete uniforms. • Bermex performs a Criminal History Records Check on each employee. • Bermex is responsible for all transportation necessary to complete the work. • Bermex full-time, non-reading supervisors schedule and arrange work assignments, monitor readers in the field and via activity reports, prepare management reports, and resolve and follow-up on any customer complaints within 48 hours. • Bermex maintains insurance coverage and bonding as stipulated by the utility. • Bermex is responsible for the proper use and management of the utility’s hand-held meter reading units. |